Category: News and Events

How Estate Lawyers Can Better Address Key Concerns with Technology

How Estate Lawyers Can Better Address Key Concerns with Technology Given that 40% of Americans will get some kind of inheritance, there’s lots of work out there for estate attorneys. However, if you’re working inefficiently or using old technology, you can’t address the concerns of your clients at the level you should be. Estate lawyers […]

The Importance of Client-Friendly Documents

The Importance of Client-Friendly Documents Have you ever clicked to accept a user agreement without reading it? According to various studies, surveys, and informal polls, practically everyone has done that at least once. Why? Most often because legalese, the specialized language of the legal profession is hard to understand. It might be relatively harmless to agree […]

Forbes on Customer Service

I recently read an article on Forbes.com about the latest consumer trends. The following caught my eye: Bad customer service is costing companies $62 billion annually in the US and could be costing you thousands each year Value and experience are a greater concern for consumers than price Clients want a response NOW Focusing on […]

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